FEEDBACK · GRIEVANCE
One channel for every concern — patient, attender, visitor, hospital staff, vendor, insurance. Tap your way through; we ask for typing only at the end and only if you have more to add. Routine concerns get a response in 3 working days, urgent within 24 hours, patient-safety critical immediately.
For medical emergencies dial 102 — this form is for after-the-fact feedback only.
For sexual harassment, bullying, or retaliation by a colleague: pick the 🔒 category in step 2 — those land with the Internal Complaints Committee, separately from regular HR.